Our Shipping Guidelines
By using tastybox.com.au, you agree to the terms, conditions and disclaimers herein as amended from time to time.
By purchasing an item advertised on this website and/or becoming a member of the tastybox.com.au newsletter, you agree to these Terms and Conditions. Tasty Box Pty Ltd (Tasty Box) may amend these Terms and Conditions from time to time, and any amendment will become effective immediately. Your continued use of this website after amendment constitutes an agreement to abide by and be bound by those amended Terms and Conditions.
Delivery Timeframes
We deliver to the Perth metro region on Monday, Thursday, Friday and Saturday only. Delivery takes place between 8am to 5pm on the day selected. We are unable to specify an exact time for delivery. Orders must be placed before 6pm for next day delivery.
Unfortunately, due to the perishable nature of our goods, we cannot ship outside of Perth.
Tasty Box Pty Ltd recommends you use a business address if there is a chance the recipient won’t be at home. Tasty Box Pty Ltd requests that the recipient be available to receive the delivery on the day of delivery or an esky to be left outside.
Delivery Costs
Note: we only accept Perth orders within 50km of Attadale.
A delivery fee for orders under $75 is payable and will be populated during checkout. The delivery fee for each order under $75 is as follows:
- Within 20km of Attadale = $10
- Within 20-30km of Attadale = $15
- Within 30-50km of Attadale = $20
- More than 50km from Attadale = delivery is not available
Unattended Deliveries
Due to the sheer volume of deliveries, Tasty Box and it’s agents are not always in a position to contact gift recipients and/or other parties by phone if/when the requested delivery location is unattended and we are unable to obtain further delivery instructions. It is important the customer provides clear and accurate delivery instructions when placing their order.
Tasty Box retains records for proof of delivery, and remains exempt from any liability or responsibility for loss or damage arising as a result of parcels being left safely and securely at unattended premises and/or due to an incident arising from ‘returned, melted, infested or undelivered’ products.
Wrong Address
Should the delivery address supplied by the customer be incorrect or insufficient details provided, Tasty Box cannot accept any responsibility for any loss experienced. It is the obligation of the customer to supply accurate details at the time of order.
When supplied with an incorrect address, the box will be re-directed to Tasty Box’s head office and disposed of (as products no longer remain fresh). It is a commitment by Tasty Box that all products be delivered at the highest quality and a decision will be made to dispose of re-directed products, once returned, at the discretion of Tasty Box.
Re-delivery on the same day will not always be guaranteed. In the case of a wrong or non-complete delivery address, It is the customer’s responsibility to decide on whether they would like to purchase another box and have it delivered to the correct address on a different day.
Delivery Schedule
Whilst every effort is made to adhere to the above delivery schedule, we use internal couriers for all our deliveries, and occasionally situations arise which are out of our control resulting in slight delays in the above time frames. We cannot accept responsibility for these unfortunate events, but assure you that every effort is made to ensure your goods arrive on time.
Cancellation Policy
For more information view our Returns, Refund and Cancellation Policy.
Product
Product design, colours, flavours and items may vary from images supplied on our website by discretion of Tasty Box. We will make every effort to substitute out of stock or discontinued items with similar products.
Alcohol
Any alcohol featured in our boxes is designed to be delivered as a genuine gift to a person and does not exceed two litres. The gift is packaged and presented in such a manner that it is taken to be a gift. The gift can only be delivered to another adult who is not the purchaser. For all gifts with alcohol included, please ensure that the recipient is aged over 18 years and is available to receive the delivery. Valid ID will be required on delivery.
Trademarks, Copyrights and Restrictions
All material on this site, including, but not limited to images, logos and illustrations, is protected by copyrights, trademarks, and other intellectual property rights which are owned and controlled by Tasty Box Pty Ltd and its related companies. The content of tastybox.com.au is provided for your personal, non-commercial use. Such material may not be copied, republished, reproduced, uploaded, modified, transmitted, posted, or distributed in any way without the consent of Tasty Box Pty Ltd.
The use of this website and these conditions is in accordance with the laws of Australia. Any legal action arising out of its use shall be brought and enforced under Australia laws. By using this site, you agree to submit to the jurisdiction of the courts of Australia and any legal action pursued by you shall be within the exclusive jurisdiction of the courts of Australia.
